Stephanie Flint shares her top five cleaning tips on HCH Bitesize

At Rural Stays, we’re passionate about raising the bar for short-term rental cleaning, so when our founder, Stephanie Flint, joined the HCH Bitesize podcast, she shared invaluable insights to help hosts and property managers deliver exceptional guest experiences.

Stephanie’s top five cleaning tips are perfect for anyone looking to elevate their standards – whether you’re a new host or a seasoned professional. These practical strategies can help you achieve five-star reviews and ensure guests keep coming back.

Here’s what Stephanie covered on the show:

Flexibility is key

As Stephanie explained, no two properties or guests are the same. Adapting to different needs and unexpected situations is crucial for maintaining high standards and providing seamless service. Flexibility allows you to stay ahead of the game and deliver what guests truly need.

Understand the hospitality industry

Cleaning is more than just tidying up – it’s an integral part of the guest experience. Stephanie emphasised that understanding the hospitality mindset helps you see the bigger picture, focusing not just on cleanliness but on creating a welcoming and comfortable atmosphere for every guest.

Problem-solving is paramount

Issues will arise in property management, but Stephanie highlighted the importance of quick and effective problem-solving. Whether it’s addressing last-minute cleaning challenges or fixing small maintenance issues, being proactive sets great cleaners apart.

Stock essential cleaning amenities

Stephanie recommended keeping properties well-stocked with essential cleaning supplies, from simple bin bags to disinfectants. Not only does this prepare your team for any situation, but it also reassures guests that their safety and comfort are top priorities.

Monitor for consistency

The final tip was all about maintaining high standards. Stephanie stressed the importance of regular monitoring and suggested cleaning teams utilise WhatsApp to keep track of every aspect of the job.

Stephanie’s appearance on HCH Bitesize was a fantastic opportunity to share her expertise with the wider STR community. At Rural Stays, we implement these principles every day, ensuring our clients’ properties are always guest-ready and delivering unforgettable experiences.

If you missed the podcast, be sure to tune in for the full episode and discover how Stephanie’s tips can transform your cleaning processes. And if you’re ready to take your STR cleaning and management to the next level, reach out to Rural Stays today – we’d love to help!