About
Rural Stays is a trusted provider of cleaning, maintenance, and management services for luxury properties.
Founded in 2015 by Stephanie Flint, Rural Stays has evolved into a leading brand in the short-term rentals industry, delivering impeccable standards of care to discerning clients across Yorkshire and beyond.
From day one, Stephanie’s family have been by her side, lending a hand whenever needed. Today, thanks to continued growth and expansion, two of her daughters work directly for the business.
Stephanie has built Rural Stays brick by brick, starting with cleaning and maintenance services for a single luxury property in 2015. Her outstanding work ethic and commitment to growth – plus continuous word of mouth recommendations – helped Steph scale the business to more than 35 rentals prior to the COVID-19 pandemic. When lockdown commenced – and the hospitality sector was effectively closed – Steph quickly pivoted the business. She invested in education and mentorship, and after working with high-profile experts such as Joseph Valente and Alfie Best, Rural Stays began taking on commercial contracts, setting the foundation for continued growth in the post-pandemic world.
Today, Rural Stays is thriving, and Stephanie’s vision goes beyond simply delivering excellence to her clients. She is passionate about sharing her knowledge and raising standards across the short-term rentals industry. Her goal is to establish an accreditation scheme for short-term rental cleaning and maintenance, ensuring every guest experiences the very best.
With the dedication of her family and team, Rural Stays is committed to setting a new benchmark for quality and professionalism in luxury short-term rentals services.
Core values
Excellence
We strive for perfection in every property we care for, providing meticulous, high-quality cleaning and maintenance services that exceed client and guest expectations. From luxury finishes to attention to the smallest details, excellence is at the heart of everything we do.
Trust and integrity
As a family business, we understand the value of trust. We are committed to honesty, transparency, and reliability, ensuring our clients feel confident in our services. Our team respects each property as if it were their own, delivering care and integrity in every visit.
Commitment to family and community
Family is our foundation. We believe that treating team members, clients, and the local community with respect and warmth builds lasting relationships. This value drives our approach to business, making sure that we support our family, our team, and the communities we serve.
Industry leadership and innovation
We aim to set the standard for cleaning and property care in the short-term rental sector. By investing in training, mentorship, and innovative methods, we ensure we are always at the forefront of the industry, ready to share best practices and lead by example.
Education and advocacy
We are passionate about raising standards across the short-term rental industry. Through our commitment to training, mentorship, and the development of best practices, we aim to empower other professionals and establish an accreditation scheme to promote quality and professionalism.
Sustainability and responsibility
We believe in responsible business practices that prioritise sustainable solutions. From using eco-friendly cleaning products to reducing waste, we aim to create a positive impact on the environment while maintaining the highest standards for our clients.
Dedication to client success
Our clients' success is our success. We go beyond just providing a service; we act as a partner to property owners and managers, helping them achieve their goals by ensuring their properties are beautifully maintained and guest-ready.
Why choose us?
FOCUS
ON LUXURY
RELIABILITY
ATTENTION
TO DETAIL
PERSONALISED
SERVICE
SUSTAINABILITY
COMMITMENT